UIDAI launches new toll free number to check Aadhaar card status, locate enrollment centres, and more; see how to use it
UIDAI launched new customer service based on Interactive Voice Response (IVR) technology to help residents know Aadhaar card status, PVC card status, complaint status, enrollment center and through 1947 toll free numbers.
Unique Identification Authority of India (UIDAI), the regulatory body for Aadhaar card, has launched a new customer service on Interactive Voice Response (IVR) technology which will be available 24x7 free of cost. Customers need to call '1947' toll free number to avail IVR enabled services. It will help them to get our Aadhaar Enrollment or Update Status, PVC Card Status or information through SMS.
It is a 24x7 interactive voice response service that does not require any technology knowledge from anyone. IVR is an innovation that permits phone clients to interface with a PC worked phone framework through voice. Voice attempts to resolve user queries or forward calls to the correct recipient when necessary.
UIDAI also launched AI/ML based chat support
Making it easier for users to check Aadhaar/PVC card status online, UIDAI has launched artificial intelligence or machine learning based chat support. This will allow for better customer interaction and direct resolution of their queries.
The visit backing won't just assist the inhabitants with following the situation with Aadhaar PVC card however will likewise permit them to enlist or track their protests.
UIDAI empowers 'Head of Family' based web-based address update
Easeing the complexity and process of updating an individual's address on Aadhaar card, the Unique Identification Authority of India (UIDAI) has announced the enabling of 'Head of Household' based online address update on Aadhaar. Residents can now update their Aadhaar address online with the consent of their Head of Household (HOF), according to the circular issued by UIDAI.
The HOF based web-based address update in Aadhaar will be of extraordinary assistance to the family member (like youngster, mate, parent and so on) of a not occupant have supporting reports in their own name to update their address in Aadhaar. The HOF may approve or deny the request within 30 days from the date of the service request.
See how to update address through 'Head of Household' method
This should be possible by submitting verification of relationship reports, for example, proportion card, mark sheet, marriage authentication, visa and so on referencing the names of both the candidate and the HOF and the connection among them and OTP based confirmation by the HOF. UIDAI permits the occupant to present a self-statement by the HOF in the organization endorsed by UIDAI, regardless of whether the relationship records are not accessible.
This choice will be notwithstanding the current location update office involving any substantial location evidence report as recommended by UIDAI. Any resident above 18 years of age can become a HOF for this purpose and share his address with his relatives through this process.
